The Claims Environment: The Claim Process; Claim Management; Communication Skills; Quality Claim Practices; Law & the Legal System; Fraud; Human Relations; Negotiation Skills; Bad Faith

Fall, 2010 | Spring, 2011 |

Workers' Compensation and Managing Bodily Injury Claims: Workers’ Compensation System, Compensability, Statutory Benefits, Bodily Injury Claim Management, Injury and Treatment Evaluation, Impairment and Disability, Rehabilitation, Low Back Injury Claims, Medical Investigation, and Assessing Treatments and Disability

Fall, 2010 | Spring, 2011 |

Property Loss Adjusting: Preparing Estimates; Persons/Property Insured; Causes of Loss; Residential Construction; Arson & Fraud; Amount of Recovery; Merchandise/Time Losses; Loss Adjusting Procedures

Fall, 2010 | Spring, 2011 |

Casualty Claim Practice: Investigation; Evaluation of Damages; Litigation Management; Auto/Home/Commercial Liability and Coverage Issues; Settlement & ADR Strategies; Case Studies

Fall, 2010 | Spring, 2011 |

Risk Assessment. Risk Management Programs; The Risk Management Process; Legal Foundations of Liability Loss Exposures; Assessing Property, Liability, Personnel, and Net Income Loss Exposures; Management Liability and Corporate Governance; Forecasting; Cash Flow Analysis.

Fall, 2010 | Spring, 2011 |

Risk Control. Controlling Property, Personnel, Liability, and Net Income Loss Exposures; Intellectual Property Loss Exposures; Criminal Loss Exposures; Disaster Recovery for Property Loss Exposures; Understanding Claim Administration; Fleet Operations Loss Exposures; Environmental Loss Exposures; Understanding System Safety; Motivating and Monitoring Risk Control Activities

Fall, 2010 | Spring, 2011 |

Risk Financing. Insurance as a Risk Financing Technique; Reinsurance and Self-Insurance; Retrospective Rating Plans and Captive Insurance Companies; Finite and Integrated Risk Insurance Plans; Capital Market Products; Forecasting Accidental Losses; Accounting and Income Tax Aspects; Claim Administration; and Allocating Risk Management Costs.

Fall, 2010 | Spring, 2011 |

Commercial Underwriting: Principles and Property: Fundamentals of Underwriting, Underwriting Information, Financial Analysis, Pricing, Underwriting Direct Exposures, Construction, Occupancy, Protection and External Exposure, Indirect Loss Underwriting, and Commercial Crime Insurance.

Program Completion Options: You may earn the AU designation by taking AU65, AU 66, and INS 23, or by taking AU 65, AU 66, and CPCU 551 (CPCU 3) or CPCU 552 (CPCU 4)

Fall, 2010 | Spring, 2011 |

Commercial Underwriting: Liability and Advanced Techniques: Legal Foundations, General Liability, Commercial Auto, Workers’ Compensation, Professional Liability, Reinsurance, Ratemaking, Designing Underwriting Policy, and Quantitative Techniques for Underwriters.

Program Completion Options: You may earn the AU designation by taking AU65, AU 66, and INS 23, or by taking AU 65, AU 66, and CPCU 551 (CPCU 3) or CPCU 552 (CPCU 4)

Fall, 2010 | Spring, 2011 |

Foundations of Risk Management, Insurance, and Professionalism: Risk and Related Concepts; Evaluating & Managing Risk; Code of Ethics; Insurance as a Risk Management Technique; The Insurance Business Today; Insurable Risks and Risk Financing Alternatives; Fundamental Insurance Assumptions; Insurance Contract; Insurable Interests; Reading a Policy; Common Policy Provisions; Insured Events; Amounts Payable; External Factors Affecting Insurance Contracts

Fall, 2010 | Spring, 2011 |

Insurance Operations, Regulation, and Statutory Accounting: Regulation; Distribution Systems; Underwriting (Property, Liability, and Package); Loss Control & Premium Auditing; Reinsurance; Ratemaking Principles & Process; Insurer Financial Management; Claims Adjusting; Property & Liability Claims Adjusting; Insurer Financial Statements

Fall, 2010 | Spring, 2011 |

The Legal Environment of Risk Management and Insurance: Legal System; Criminal Law & Intentional Torts; Negligence, Product, and Professional Liability; Contracts; Real Property; Credit and Bankruptcy; Principal & Agent; Employment Law; Business Entities; Corporate Management & Shareholder Rights; Consumer Protection

Fall, 2010 | Spring, 2011 |

Introduction to Corporate Finance ; Financial Statements and Taxes ; Working with Financial Statements ; The Time Value of Money ; Discounted Cash Flow Valuation ; Interest Rates and Bond Valuation ; Stock Valuation ; Net Present Value and Other Investment Criteria ; Making Capital Investment Decisions ; Project Analysis and Evaluation ; Some Lessons from Capital Market History ; Return, Risk, and the Security Market Line ; A Survey of Risk Metrics ; Options and Corporate Finance ; Cost of Capital ; Financial Leverage and Capital Structure Policy ; Cash and Liquidity Management ; An Introduction to Financial Engineering ; Mergers and Acquisitions

Fall, 2010 | Spring, 2011 |

Commercial Property Risk Management and Insurance: Property Risk Management & Control; Building & Personal Property Coverage Form & Options; Causes-of-Loss Forms; Flood, Earthquake, & Specialty Forms; Business Income Loss Exposures; Inland Marine & Ocean Cargo; Crime Insurance; Equipment Breakdown; Businessowners & Farmowners; Surety Bonds

Fall, 2010 | Spring, 2011 |

Commercial Liability Risk Management and Insurance: Liability Loss Exposures & Risk Control; CGL: Premises & Operations, Contractual, Fire, Legal, & Other Coverages; Business Auto; Garage & Motor Carrier; Workers Comp. & Employers Liability; Professional Liability; Environmental Insurance; Aviation & Marine; Excess & Umbrella Liability; Advanced Risk Management Techniques

Fall, 2010 | Spring, 2011 |

Survey of Personal Risk Management, Insurance, and Financial Planning: Auto Insurance & Society; Personal Auto Policy; Homeowners Insurance; Personal Financial Planning; Life, Health, & Disability Insurance; Investment & Estate Planning; Planning for Retirement

Fall, 2010 | Spring, 2011 |

Personal Risk Management and Property-Casualty Insurance: Personal Risk Management; Homeowners Property & Liability; Homeowners Endorsements & Variations; Personal Auto; Recreational Vehicles; Developing Personal Insurance Products; Underwriting Profitability; Pricing; Reunderwriting Personal Insurance Portfolios; Gaining Efficiencies in Personal Insurance Operations

Fall, 2010 | Spring, 2011 |

Personal Financial Planning: Life Insurance & Social Security; Health, Disability, and Long-Term Care; Basic Investment Principles; Equity & Fixed-Income Investments; Mutual Funds; Asset Allocation; Income Tax Planning; Planning for Retirement; IRAs & Individual Annuity Contracts; Estate Planning; Transfer Tax System

Fall, 2010 | Spring, 2011 |

Survey of Commercial Risk Management and Insurance: Commercial Property; Business Income; Commercial Crime & Equipment Breakdown Insurance; Inland & Ocean Marine; Commercial General Liability; Commercial Auto; Businessowners and Farm; Workers Comp. & Employers Liability; Risk Financing

Fall, 2010 | Spring, 2011 |

Financial Services Institutions: Financial Markets; Money Markets; Bond Markets; Stock Markets; Derivative Securities; Banks; Finance Companies; Insurance Companies; Securities Firms & Investment Banks; Mutual Funds; Pension Funds; Risks Incurred by Financial Institutions

Fall, 2010 | Spring, 2011 |

Property and Liability Insurance Principles: What Is Insurance?; How Is It Regulated?; Who Provides It?; How Is Financial Performance of Insurers Measured?; Claims, Insurance Contracts; Property Loss Exposures & Policy Provisions; Liability Loss Exposures & Policy Provisions; Underwriting; Managing Loss Exposures: Risk Management; Marketing

Fall, 2010 | Spring, 2011 |

Personal Insurance: Automobile Insurance & Society; Health & Disability Insurance; Personal Auto Policy (PAP); Homeowners & Other Residential; Other Personal Property & Liability Insurance; Life Insurance; Personal Loss Exposures & Financial Planning; Homeowners Endorsements & Rating

Fall, 2010 | Spring, 2011 |

Commercial Property, Business Income, Commercial Crime, Equipment Breakdown, Inland and Ocean Marine, Commercial General Liability, Commercial Auto, Businessowners, Farm, Workers Compensation and Employers Liability, and Miscellaneous Coverages

Fall, 2010 | Spring, 2011 |

The Claim Function; Claim Department, Claim Representatives, Claim Management; Claim Practices Controls; Auto First-Party Claims; Property First-Party Claims; Liability Claims; Workers Compensation Claims; Commercial Coverages; Principles of Insurance Policy Interpretation

Fall, 2010 | Spring, 2011 |

What Is Insurance? How Is It Sold? What Is Underwriting? How Is Insurance Service Provided? How Are Claims Handled? What Is an Insurance Policy? What Is Commercial Insurance? How Are Premiums Determined? Insurance in a Changing World

Fall, 2010 | Spring, 2011 |